KewiTickets provides a comprehensive system for handling support requests in your Discord server:

Create dedicated ticket channels automatically Customize ticket categories and departments Set custom forms for different ticket types Control who can view and respond to tickets Automatically close inactive tickets Reopen closed tickets if needed

Role Management Control who can do what with a powerful permission system:

Assign roles that can view all tickets Designate specific roles for different ticket categories Set up admin roles with full control over the bot Allow specific roles to close or reopen tickets Restrict ticket creation to certain roles or channels Send notifications to staff when new tickets are created

Transcript & Logging Never lose important conversations with comprehensive logging:

Generate full ticket transcripts when closing tickets Save transcripts as HTML or text files Send transcripts to a dedicated logging channel Download ticket history for future reference Track who closed or reopened each ticket View statistics on ticket resolution times View Transcripts Via the Dashboard With the Transcript Viewer Custom Ticket Panels Create eye-catching ticket panels that match your server's theme:

Customizable panel title and description Choose from multiple panel styles Add custom reactions for ticket creation Embed images or icons in your panels Use buttons instead of reactions (Discord UI 2.0)

Ticket Categories Organize tickets by department or issue type:

Create Up to 3 ticket categories or limited with Premium Assign different staff roles to each category Custom naming formats for ticket channels Different forms per category Category-specific welcome messages