A bot to keep your support system professional and efficient.

## Bot Features
* Tickets are tracked and stored via transcripts which are sent into the specified ticket logs channel and direct messaged to the ticket author at the end.
* TicketAid allows staff to manage tickets in a variety of ways such as adding/removing other users that might be needed in certain tickets.
* The bot hardly goes offline, if it does, it is most likely due to planned maintenance.Join our Support Server to request help.
* TicketAid comes with all the necessary checks to make sure that only the users with the assigned staff role are able to use the restricted staff commands.

## Support
TickedAid is associated with UtiliBots, if you require any support or wish to forward feedback or suggestions then you can do so by visiting the discord server [here](https://invite.utilibots.co.uk).
 
## Commands
#### Admin Commands:
* `setup` - Setup the ticket system.
* `toggletickets` - Toggle the creation of new tickets.
* `add-staff` - Add a role to access staff commands.
* `remove-staff` - Removes role access from staff commands.
* `list-staff` - List all of the designated staff roles.
* `setprefix` - Set the guilds bot prefix.
* `blacklist` - Blacklist a user from creating tickets.
* `whitelist` - Whitelist a user to create tickets.
* `blacklisted` - List all of the users blacklisted from creating tickets.

#### Staff Commands:
* `claim` - Claim a ticket.
* `add` - Add a user to a ticket.
* `del` - Remove a user from a ticket.
* `close` - Close a ticket.

#### User Commands:

* `new` - Create a new ticket.
* `transcripts` - A list of all your transcripts.

#### Miscellaneous Commands:

* `help` - View all bot commands.
* `config` - View the server configuration.
* `stats` - View the statistics of the bot.
* `info` - View bot information.
* `debug` - Debug the bots required permissions.
* `bug` - Report a bug.
* `ping` - View the latency of the bot and API.
* `invite` - A link to invite the bot.
* `privacy` - Privacy policy of the bot.
* `suggest` - Suggest a feature for the bot.
* `rate` - Rate the bot on various bot lists.
* `reviews` - Look at the bot's reviews from Void Bots.
* `vote` - Links to vote for the bot.
* `voted` - Check when you or others last voted.
* `votes` - View all of the bot voters.

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